SMS Terms & Conditions

Last updated: September 13, 2026

Levels Auto Sales LLC d/b/a Levels Auto
300 W Grant Rd, Tucson, AZ 85705
Phone: (520) 645-3835
Email: admin@levels.auto
Website: https://levels.auto

The program

Program name: Levels Auto Customer Text Messages.

Messages in this program are sent by Levels Auto Sales LLC d/b/a Levels Auto, an independent used-car dealership in Tucson, AZ, from (520) 645-3835, to customers who ask us to text them. We text about:

• Customer care: replies to questions you send us about a vehicle, and follow-up on a request you submitted.
• Appointments: appointment and test-drive confirmations, reminders, and links to reschedule or cancel.
• Your purchase or trade: next steps on a trade-in, sell-your-car or consignment request you started (including a link to send photos of your vehicle), status updates and document requests for a vehicle purchase you started with us, and links to review and sign your paperwork.
• Marketing, only with its own consent: price-drop alerts for a vehicle you asked us to watch — these are marketing texts, sent only if you checked the separate box asking for them.
• Your financing application and account: status updates and document requests about a financing application or pre-qualification you submitted on our website; and if you finance your vehicle with us or have a payment plan with us: payment reminders, receipts and balance notices.

How you opt in

You join only by asking us to text you, in one of these ways:

1. On our website, with a checkbox. Each form on our website where you can ask us to text you has its own texting checkbox: on each vehicle page (the test-drive request, the question form, the "Watch this price" price-drop alert and the "Make an offer" panel) and on the home page (the contact form and "Sell or trade your car"), the box sits directly above the button that sends the form; on the Financing page it is on the first form step (right after "Let's start" when the page opens with a pre-qualification), directly above Continue. The box also appears on the final step of our consignment application ("We sell for you"), and on the appointment booking page you reach from a link we send after you ask to book. The box is unchecked until you check it, and it is optional — leave it unchecked and the form still goes through, and we reply by phone or email instead. Its label reads:

   "Text me about [the subject of that form, for example: your test drive] (optional). By checking this box, I agree to receive recurring automated text messages from Levels Auto at the mobile number I provided about [the subject of that form, for example: your test drive]. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. See our SMS Terms and Privacy Policy."

   The words "SMS Terms" and "Privacy Policy" in the label link to this page and to our Privacy Policy. Checking the box and sending the form is your consent to texts about that form's subject.
2. Marketing texts have their own checkbox. Price-drop alerts are marketing messages. We send them only if you check the box on a vehicle's "Watch this price" form, which reads:

   "Send me marketing texts about price drops on this vehicle (optional). By checking this box, I agree to receive recurring automated marketing text messages from Levels Auto at the mobile number I provided about price drops on this vehicle. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. See our SMS Terms and Privacy Policy."

   No other form signs you up for marketing texts, and the same alerts can come by email instead.
3. By texting us first. If you text (520) 645-3835, we'll reply to that conversation. Texting us first does not sign you up for alerts or reminders.

We never buy, rent or sell phone number lists.

Message frequency

Message frequency varies with what you asked for — for example, a reply when you ask a question, a reminder before an appointment or a payment, or an alert when the price of a vehicle you're watching drops.

Message and data rates

Message and data rates may apply. Any charges come from your mobile carrier under your plan.

How to opt out

Reply STOP to any text from us to opt out. END, CANCEL, UNSUBSCRIBE, QUIT and STOPALL work too. You'll receive one confirmation text, and no further texts from our number after that. To receive texts again, reply START; you'll receive one confirmation text then too. Replying STOP stops texts only; to stop calls or emails as well, contact us.

How to get help

Reply HELP to any text from us for help. You can also reach us at (520) 645-3835 or admin@levels.auto, or visit us at 300 W Grant Rd, Tucson, AZ 85705.

Consent is not a condition of purchase

You never have to agree to receive text messages to buy, finance, consign or trade in a vehicle with us, to book an appointment, or to get help from us. Every form on our website works with its texting box unchecked.

Carrier liability

Carriers are not liable for any delayed or undelivered messages.

Your privacy

We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. How we collect, use and protect your information is explained in our Privacy Policy at https://levels.auto/privacy.

Changes to these terms

We may update these terms. The "Last updated" date at the top shows the current version, which always lives at https://levels.auto/sms-terms.